You wouldn t expect a mattress that has been used for about 8 hours every day for two years to look exactly as new just as you wouldn t with a sofa or even a pair of shoes.
Mattress body impressions normal.
Within two or three nights of compression a small indentation will form on the mattress.
The fact is all mattresses develop body impressions break down from years of daily use.
Hello the question of whether a mattress this one or any other is supposed to get indentations is one that we hear a lot i fear you may be asking this because you ve heard from someone eg a salesperson or even a manufacturer s website that body impressions are normal or even desirable.
A good mattress provides comfort and proper support for your back by conforming to your unique body shape.
Given that people usually sleep in the same area of the mattress every night the foams are continually compressed in the same area.
As a general rule impressions of 1 inch or less are normal for an innerspring mattress and 3 4 inch or less is to be expected with a foam mattress.
How much body impression is normal.
Ok back to our body impression.
If the body impression on your mattress looks deeper than you think it should you can call 1 800 455 1052 to speak with one of our friendly mattress experts who can help you identify whether or not your mattress is defective.
These body impressions are really a normal characteristic of the mattress performing as it should.
Impressions deeper than that may be eligible for warranty coverage depending on the mattress manufacturer.
Based on those figures i would say it s safe to assume that for every 1000 you are getting about 75 100 in mattress.
Your mattress if it s a typical big name brand mattress is not designed to hold up for a long time.
Mattress manufactures especially those who are members of the ispa don t want to have to tell their customers that the body impressions are normal it would look too much like they are trying to get out of covering a faulty product.
With regards to settlement what is acceptable can vary from case to case depending on the individual using the product the depth.
You should expect to see impressions sometimes described as settlement or dipping.
If your mattress is wearing more than it should our experts can help you file a warranty claim to receive a new mattress.