I have checked internet and power on base arlo is the world s first 100 percent wireless high definition smart home security camera.
My security cameras are offline.
The camera may have expired batteries or it s simply far away from the base station or your internet signal is unstable.
Check to see if the status light is on and the color indicated is solid blue on the camera.
How to troubleshoot camera is offline.
Wait up to 5 minutes for the camera to restart.
We discovered that just like in a mission impossible movie it s easy for an attacker with a laptop to disable your security cameras from.
You can reset your home router and or.
You need to consider a lot of factors when troubleshooting the arlo camera offline issue.
If the camera is still offline there may be a problem with your home network.
Potential security threat and therein lies the problem.
Even if your camera is not too far from your router there may be different materials walls floors metal concrete plaster that can block the wifi signal.
Make sure you phone has either wi fi or a cellular connection to view the camera in the yi home app.
I am getting a message to say my cameras are offline and it seems like my base station is offline.
To check port connections switch the ports of an offline camera with a camera displaying as online.
Unplug the camera from the power source and plug it back in.
Reset the camera and pair again using your mobile.
If this does not happen you can try the following.
Move your camera closer to your router.
However if your camera goes offline very often you can try the following troubleshooting techniques.
No matter how often your arlo camera goes offline going through a few troubleshooting steps will help you fix the issue.
When the power goes out expect internet access to go out as well.
Read the following to troubleshoot an offline arlo security camera.
If you are having issues with your wifi security camera being offline it could be due to two possible reasons.
Do be careful to note the range of the router s wifi signal though.
If the blue light is blinking please check your wi fi network.
You will have to move the cameras closer or buy a range extender if your pc cannot connect to the cameras.
If the offline camera is connected directly to the back of your nvr check the port connections.